About BAM Team Services

Early Pioneering Years

In the late 1980s, Mr. Sheppard founded BMCI, establishing himself as a leader in wireless security and regional mobile phone RCC technologies. He was among the first entrants to Computer Telephony Integration and IVR Service Bureau solutions, recognizing early the transformative potential of integrating telecommunications with computing.

CONTACT, Inc.: Custom Solutions for Industry Leaders

Building on this foundation, Mr. Sheppard founded CONTACT, Inc., a boutique custom IVR development provider. Under his leadership, CONTACT delivered sophisticated voice response solutions to prestigious clients including:

• Allstate Insurance
• Sun Life of Canada
• John Hancock Insurance
• Federal Express
• American Express

SpeechCraft, Inc.: Voice Recognition Pioneer

Funded by an insurance industry group, SpeechCraft, Inc. represented another leap forward in 1994. The company introduced the industry's first voice recognition-based address change service, achieving a remarkable 95%+ successful transaction rate—a breakthrough achievement at the time.

CTI Expertise and Enterprise Consulting

In 1996, Mr. Sheppard turned his full attention to the Computer Telephony Integration (CTI) space. His expertise became sought after by industry giants, with consulting clients including:

Today: Technology and Change for Good

BAM Team Services LLC represents the culmination of this extensive experience. With a current focus on "Technology and Change for Good," the company leverages Mr. Sheppard's deep expertise to guide organizations through digital transformation, strategic planning, and innovative problem-solving.

As the Technology and Business Process Whisperer, BAM Team Services supports a portfolio of forward-thinking business units including acmemarketing.us, bemorefree.com, disendarkenment.com, healthcareactivist.org, and mindlooker.com—each dedicated to creating positive impact through technology and innovation.